Why do we bill
We bring the emergency room to your bedside or to the scene of a remote accident with advanced equipment and highly trained personnel in a prompt manner which does come at a cost. In order to offset our impact on taxpayers we make a reasonable attempt to recover for services rendered just like your doctors office or any hospital. People pay for health insurance and it would not be fair to our tax payers if we did not take full advantage of billing for services rendered to offset the costs of providing a service.
Bruen’s Billing Policy
W.F. Bruen Rescue Squad (BRS) does not pre-screen for financial status of patients requesting ambulance service. The organization transports patients regardless of their ability to pay. BRS is a non-profit 501c3 organization whose fees are dictated by industry standards.
Ambulance transport is covered under most insurance packages. Under Medicare guidelines, a ‘reasonable attempt’ must always be made to collect all unpaid fees. This is to insure a ‘standard practice’ of collection is in place, as opposed to showing favoritism to any specific individual.
For patients deemed as ‘Self-Pay’, BRS makes every attempt to work with the user of our service. It is our policy to never garnish a person’s wages or place a lien on property in an effort to collect payment for service.
Please direct any questions to our billing department at 518-477-8243.
Protected Patient Information
Please see our Notice of Privacy Practices (NPP) document for information on how patient information is handled.
HIPAA RELEASE - OCA 960
Records requests can be made by filling out the follow form: Authorization for Release of Heath Information pursuant to HIPAA – OCA Form 960. This form needs to be signed and send via mail to Privacy Officer, 116 Redmill Road, Rensselaer, NY 12144 OR faxed to: 518-477-8259. Please give us 7-14 days to validate your request.
NYS No-Fault MVA AOB
Is the Bruen Rescue squad a volunteer or a paid organization
The Bruen Rescue Squad is a combination of a volunteer and paid agency. BRS's board of directors is run exclusively by volunteer members. To raise our level of services and improve response times, we have paid professional EMTs and paramedics in-house 24 hours a day, 7 days a week. This has allowed us to keep our response times and level of care among the best in the county.
What is the difference between a paramedic and an EMT?
EMTs are trained to provide Basic Life Support (BLS), which includes basic first aid for illness and injury, cardiopulmonary resuscitation (CPR), and basic airway management. Paramedics bring the emergency room into your living room or the scene of an emergency. Paramedics are trained to provide Advanced Life Support (ALS), which includes all BLS skills, plus advanced airway management protocols, interpretation of hospital grade 12 Lead ECGs, and the administration of life-saving medications by injection or IV lines. About two-thirds of our calls require a paramedic. Our paramedic and EMT staff are paid professionals.
If this is a non-profit corporation, why do you bill for your services?
We bring the emergency room to your bedside or to the scene of a remote accident with advanced equipment and highly trained personnel in a prompt manor which comes at a significant cost. In order to offset our impact on taxpayers, we bill for services rendered just like your doctor’s office or any non-profit hospital.
Ambulance transport is covered under most insurance packages. Under Medicare guidelines, we must make every effort to collect all unpaid fees. This is to ensure a ‘standard practice’ of collection is in place, as opposed to showing favoritism to any specific individual.
What do do when you receive a bill
- We were unable to get your insurance information at the time of transport. Please call or send us your insurance information www.BruenRescue.org/insurance and we will submit a claim to your insurance for payment.
- We submitted a claim to your insurance company and they will be sending the check directly to you. When you receive the check submit it to us for payment.
- You have no insurance and you receive a bill for the ambulance transport. Please call us! We will assist you with payment options.